Here’s What You Need to Know

These Terms of Service (“Terms”) govern your access to and use of the services provided by DripTell LLC (“DripTell”, “we”, “us”, or “our”) via our website https://driptell.com and platform (the “Service”). By signing up, accessing, or using any part of the Service, you agree to be bound by these Terms.

If you are entering into this agreement on behalf of a company or organization, you represent that you have the authority to bind that entity.

1. Use of the Servicea. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use DripTell.

b. Account Registration

You must provide accurate and complete information during registration and keep your account credentials confidential. You are responsible for all activities that occur under your account.

c. Permitted Use

You may use the Service only for lawful business purposes and in accordance with these Terms. You agree not to:

• Use the platform to send spam or unauthorized messages.
• Attempt to reverse-engineer or disrupt our systems.
• Use the Service in violation of WhatsApp’s or OpenAI’s acceptable use policies.

2. AI and Messaging Features

DripTell integrates AI services (e.g., OpenAI APIs) and connects with WhatsApp Business APIs to enable automated customer support. By using these features:

• You agree to use customer data responsibly and in compliance with applicable data protection laws.
• You understand that generated content may occasionally be inaccurate and should be reviewed before acting upon.

3. Fees and Paymentsa. Subscription Plans

DripTell operates on a subscription basis. Plan details, features, and pricing are available on our website.

b. Billing

You agree to pay all applicable fees based on your chosen plan. Subscriptions will auto-renew unless canceled.

c. Cancellations & Refunds

You may cancel your subscription anytime. Refunds are not guaranteed and will be considered only in exceptional cases at DripTell’s discretion.

4. Intellectual Property

DripTell retains all rights, title, and interest in the Service, including all related intellectual property. You may not use our branding, trademarks, or code without written permission.

You retain ownership of your data and content you upload or transmit through the Service.

5. Data Privacy

We collect and process personal data in accordance with our Privacy Policy. By using the Service, you consent to such collection and processing.

6. Third-Party Services

DripTell integrates with third-party services such as WhatsApp and OpenAI. We are not responsible for any issues, outages, or changes in their services.

7. Termination

We may suspend or terminate your access to the Service at any time if you breach these Terms or misuse the platform.

You may also terminate your account at any time. Upon termination, your access to the Service and any stored data may be deleted or limited.

8. Disclaimer of Warranties

The Service is provided “as is” and “as available”. We do not guarantee uninterrupted or error-free service. To the maximum extent permitted by law, DripTell disclaims all warranties, express or implied.

9. Limitation of Liability

To the fullest extent permitted by law, DripTell shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data, arising from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless DripTell and its affiliates from any claims, damages, or expenses arising out of your use of the Service or violation of these Terms.

11. Modifications

We may update these Terms occasionally. Continued use of the Service after changes take effect constitutes your acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.

13. Contact Us

If you have any questions about these Terms, contact us at:

DripTell LLC

Email: [email protected]

Website: https://driptell.com