AI calling lives inside the same customer story as messages, leads, ownership and follow-up.
Configure the agent, voice, business knowledge, number and hours for a real use case such as reception, qualification, reminders or service intake.
Purpose-built voice agents
Business-hours and routing controls
Knowledge shared with the wider workspace
Call state, live transcript and customer identity stay visible. The conversation can capture details or route to the team when human judgment is needed.
Live call state and transcript
Customer matching and captured fields
Clear human escalation path
Keep the transcript, sentiment, outcome and next action alongside messages and leads. Follow-up starts from what was actually agreed on the call.
One customer record
Context ready for the next action
It can answer common questions from approved knowledge, collect caller details, handle appointment or service intake and route the conversation when a person is needed.
The transcript, captured fields, outcome, sentiment and next action can return to the same DripTell customer and lead record used by the team.
Bring the messages, rules and follow-up your team already uses. We will map the flow inside DripTell.