1. Acceptance and service
These terms govern access to the DripTell website and services. DripTell provides customer messaging, inbox, campaigns, templates, automation, AI and related workflow capabilities.
Terms and Conditions
Effective January 1, 2025. By accessing or using DripTell, a customer agrees to these terms and applicable laws and regulations.
2. Accounts and responsibility
Customers must provide accurate information, protect account credentials, keep details current and notify DripTell of unauthorized access.
3. Acceptable use
The service may not be used for illegal activity, unsolicited messaging, harassment, malicious content, infringement, fraud or activity that harms the platform or other users.
4. WhatsApp and channel policies
Customers are responsible for complying with WhatsApp Business, Commerce and applicable platform policies, including customer consent and message category requirements.
5. Subscription and payment
Subscription fees are billed according to the selected plan and billing cycle. Customers authorize applicable charges and remain responsible for usage, platform pass-through charges and add-ons.
6. Intellectual property and customer content
DripTell retains rights to the service, brand and platform materials. Customers retain rights to content they provide and grant the limited rights needed to operate the service.
7. Privacy, availability and support
Personal data is handled under the Privacy Policy. Service availability and support are provided according to the selected plan and reasonable maintenance needs.
8. Suspension and termination
Customers may cancel under their billing terms. DripTell may suspend or terminate access for non-payment, policy violations, illegal activity or material breach.
9. Liability and indemnification
Liability is limited to the extent permitted by law. Customers remain responsible for their use, content, legal compliance and third-party rights.
10. Governing law and contact
These terms are governed by applicable laws of the United Arab Emirates. Legal questions can be sent to [email protected] in Dubai, United Arab Emirates.