See the person, not just the ping.
WhatsApp, Instagram, Messenger and Telegram arrive in one inbox with the owner, history and channel already attached. Your team can continue without asking the customer to start again.
app.driptell.com
Turn every conversation into the next clear action.
DripTell brings customer messages, lead context, ownership and follow-up into one operating workspace, so your team always knows what to do next.
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Customers move between channels. Their story should not.
See how moments across messaging, calls, social, SMS and web become one owned customer story.
Connected
New WhatsApp conversation
Can I reserve size 42 for pickup?
DripTell reply
Yes. Dubai Mall pickup is available today.
ARAisha RahmanOne customer record
ConnectedConversation
The channel changes. The customer context does not.
CustomerCan I reserve size 42 for pickup?
DripTellYes. Dubai Mall pickup is available today.
Outcome
Reservation created
One customer story, from first message to next sale.
DripTell is not another place to copy and paste customer data. Conversation, lead, automation and follow-up are different views of the same relationship.
Turn intent into a next step while it is still warm.
DripTell reads the conversation, captures and scores the lead, then keeps the opportunity beside the chat. People can correct details, assign an owner and move the deal forward in one place.
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Build follow-up your team can explain.
Create clear journeys for qualification, reminders and handover. Automation pauses when a customer replies, so the workflow helps the relationship instead of talking over it.
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Bring customers back with the context intact.
Send useful campaigns to the right audience, see delivery and replies, then continue every response in the same inbox. No spreadsheet handoff. No missing history.
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Start with the inbox your team needs today. Add AI, campaigns, voice and deeper automation when the workflow is ready.
The customer story comes with you.
Reply from the shared inbox with assignment and history intact
Update contacts and leads while the customer is still active
Receive a push when a conversation genuinely needs a person
AIAM
Amira has the conversation
Context transferred with the handoff
Automated follow-up paused
AI handles the wait. People handle the moment that matters.
When a customer needs judgment, the teammate who steps in sees what was asked, what the AI understood and what should happen next.
Add intelligence without losing operational control.
Calls, permissions and developer access stay attached to the customer model instead of becoming separate systems to manage.
A real call becomes useful customer context.
Voice agents use approved business knowledge, capture the transcript and return the outcome to the customer record your team already uses.
Live AI call
Maya, reception
Call outcome
Appointment moved to Thursday at 3:30 PM.
Aisha Rahman
The call joins the same customer story.
AI
Good afternoon. How can I help?
Caller
I need to move tomorrow's appointment.
AI
Of course. What time works better for you?
Sentiment
Positive
Next action
Send confirmation
One customer event can move the whole operation.
Orders, payments and CRM updates join the conversation as they happen. Your team sees one useful timeline instead of searching five systems.
Open developer documentationAR
SyncedAisha Rahman
Live customer activity
New product enquiry
WebflowAisha asked about same-day collection.
Conversation matched
DripTellThe enquiry joined Aisha's existing customer record.
Order DT-4821 created
ShopifyAir Max 270, size 42, Dubai Mall collection.
$177 captured
StripePayment was attached to the same customer story.
Opportunity moved to Won
Zoho CRMThe owner and revenue updated without another handoff.
Fulfilment workflow triggered
ZapierThe collection team received the confirmed order.
Choose a plan by how your team actually works.
Compare channel coverage, intelligence, automation and operating control.
Compare plans
Monthly platform price
Starter
A team beginning with WhatsApp
RM 449per month
Business
Most selectedA multi-channel sales or service team
RM 1,129per month
Enterprise
A larger operation needing control
RM 2,249per month
Channels
WhatsApp
WhatsApp, Messenger, Telegram
All live channels, including Instagram
AI
Core AI assistance
IntelliReply and lead qualification
Advanced AI and unlimited usage
Campaigns and automation
Templates and campaigns
Drip marketing and automation
Unlimited campaigns
Operating controls
Standard team roles
API and webhooks
Advanced roles and workspace controls
AI Calls
Not included
Usage-based AI Calls
Priority AI Calls capacity
Meta usage charges are billed separately.
Starter
A team beginning with WhatsApp
RM 449per month
ChannelsWhatsApp
AICore AI assistance
Campaigns and automationTemplates and campaigns
Operating controlsStandard team roles
AI CallsNot included
Business
A multi-channel sales or service team
RM 1,129per month
ChannelsWhatsApp, Messenger, Telegram
AIIntelliReply and lead qualification
Campaigns and automationDrip marketing and automation
Operating controlsAPI and webhooks
AI CallsUsage-based AI Calls
Enterprise
A larger operation needing control
RM 2,249per month
ChannelsAll live channels, including Instagram
AIAdvanced AI and unlimited usage
Campaigns and automationUnlimited campaigns
Operating controlsAdvanced roles and workspace controls
AI CallsPriority AI Calls capacity
Eligible new accounts begin with a 15-day Starter trial. Meta usage charges and metered AI usage are billed separately.
The practical questions before you switch.
If your workflow is unusual, show it to us. We will tell you plainly what DripTell can handle and what needs a different setup.
Which channels does DripTell support?
DripTell brings WhatsApp, Messenger, Telegram, Instagram, TikTok, Snapchat, SMS, Web Chat and AI Calls into one workspace. Channel access and usage depend on your plan and workspace configuration.
Do I need a new WhatsApp number?
No. You can connect an existing business number through Meta's embedded signup or begin with a new number. Our UAE-based team helps you through verification.
How does WhatsApp conversation pricing work?
Meta fees vary by message category and destination market. DripTell shows those charges separately from your platform plan, so billing stays transparent.
Can AI send the wrong answer?
AI answers from the business knowledge you approve. When confidence is low or a customer asks for a person, the conversation moves to your team with the full context attached.
Can my team share one WhatsApp number?
Yes. Teams can work from one number with assignments, internal notes, roles and a clear history of who handled each conversation.
What happens to my customer data?
You can import or sync customer data, control access by role and export it when needed. Each workspace is isolated and protected with modern sign-in controls.
Bring us the customer journey your team is already running.
We will map it from first message to qualification, ownership, follow-up and the next useful action using your real operating rules.