Customer conversations deserve the same operational control as the rest of your business.

DripTell keeps identity, workspace access, data separation and operational history visible instead of treating security as a footer promise.

Customer conversations deserve the same operational control as the rest of your business.

Identity starts with a strong sign-in.

Use two-factor authentication, TOTP, passkeys, trusted devices and active session management to control how people access the workspace.

Two-factor authentication and passkeys

Trusted device and session controls

Google and Facebook identity connections

DT

One customer record

Context ready for the next action

The customer need, previous conversation and next action stay attached.
The right owner can continue from here.
Next actionAssigned and ready

Roles define what each person can do.

Owner, manager and agent roles combine with module and action permissions, workspace membership and channel or contact access.

Module-by-action permission grid

Per-member channel and contact access

Multi-workspace separation

1UnderstandWorkflow
2DecideWorkflow
3ActWorkflow
4Hand overPerson

Tenant data stays isolated by design.

Postgres row-level security, scoped application access and tenant-aware services keep one workspace from becoming another workspace’s query result.

Row-level tenant isolation

Audit and status journals

Controlled API keys and webhook delivery records

conversation.updated
{
  "customer": "cus_8X29",
  "channel": "whatsapp",
  "intent": "sales",
  "owner": "team_growth",
  "next_action": "follow_up"
}

Report a security concern directly.

Security reports can be sent to [email protected] for responsible review by the DripTell team.

04. Report a security concern directly.

Continue the customer story

Add customer intelligence without losing operational control.Build on the customer workflow your team already trusts.Privacy PolicyEvery conversation arrives with the context needed to continue it.

Review access around your real team structure.

We will map roles, channels and customer data boundaries before the workspace goes live.