The customer story comes with you.

Reply, update the relationship and receive the notifications that genuinely need a person while you are away from a desk.

The customer story comes with you.

Work from the same shared inbox.

Open the conversation with ownership and history intact. Channel identity, status and the latest customer context stay visible on mobile.

Shared inbox and assignments

Customer and lead details

Conversation search and filtering

DT

One customer record

Conversation and owner together

The customer need, previous conversation and next action stay attached.
The right owner can continue from here.
Next actionAssigned and ready

Update the customer while the conversation is warm.

Add the details, change the lead stage or continue the next action without waiting to return to a desktop.

The customer story comes with you.

Receive fewer, more useful notifications.

Push notifications bring the conversations that need attention back to the owner without reducing the app to a notification feed.

Customer activity

Synced
Conversation understood09:41
Customer record updated09:44
Owner receives next action09:47

Continue the customer story

Every conversation arrives with the context needed to continue it.The customer record should explain what to do next.Turn customer intent into an owned next step while it is still warm.Build the exact customer journey your team is already trying to run.

See it working with your own customer journey.

Bring the messages, rules and follow-up your team already uses. We will map the flow inside DripTell.