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Customer conversation platform

Every conversation. One clear next step.

DripTell brings WhatsApp, Instagram, Messenger, Telegram and web chat into one workspace, with shared ownership, customer context, automation and AI assistance.

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Make every customer event safe to receive more than once.

Webhooks let external systems react to DripTell events without repeatedly polling the API.

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Make every customer event safe to receive more than once.
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Subscribe to events with a real downstream use.

Typical events include incoming messages, delivery state, lead updates, campaign progress and automation activity.

Verify the request before trusting it.

Validate configured signatures or shared secrets and accept events only over HTTPS.

Design idempotent processing.

Store the event identity and make repeated deliveries safe because retry behaviour can send the same event again.

Inspect delivery history.

Use workspace logs to review recent attempts, status and errors without guessing what the downstream system received.

Continue the customer story

Build on the customer workflow your team already trusts.Use stable customer resources to build the wider workflow.React to the customer event while it is still useful.Find the answer, then get back to the customer.

Continue inside the DripTell workspace.

Create a workspace to follow the guide with your own channels, customer data and team roles.

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