Use QR and click-to-chat entry points that preserve location, campaign and customer intent instead of producing anonymous scans.
A QR scan at a store, event or product display is easy to count but difficult to connect to a real customer need and the team responsible for following up.
One customer record
Context ready for the next action
Create entry links with clear context, capture the first message, apply the correct source tag and route the conversation by location, event or offer.
Tag location and campaign at entry
Use a useful pre-filled message
Assign follow-up to the relevant team
Measure scan-to-conversation rate, qualified enquiries, store or event attribution, response time and outcomes after follow-up.
Journey outcome
Reply to action
The printed promise and pre-filled message should explain what happens next, while promotional follow-up requires appropriate consent.
Customer activity
SyncedUse QR and click-to-chat entry points that preserve location, campaign and customer intent instead of producing anonymous scans.
The workflow can use the DripTell channels enabled for the workspace, including WhatsApp, Instagram, Messenger, Telegram, TikTok, Snapchat, SMS, Web Chat and AI Calls. The original channel remains visible.
Yes. Teams can define assignment and handoff conditions so a person receives the conversation with the customer record, transcript, collected details and previous actions intact.
Measure scan-to-conversation rate, qualified enquiries, store or event attribution, response time and outcomes after follow-up.
Bring one real customer journey, the rules your team follows and the systems that already hold useful context. DripTell can show the workflow without hiding the operational details.